Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
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...targeting experienced onsite traveling CRAs with two or more years of CRA experience who are fluent in Spanish and have experience... ...site management process. You will be responsible for conducting remote and on-site visits to assess protocol and regulatory compliance...
...At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment... ...build lasting relationships Now, your role: ABA Behavior Therapist Job Summary As an ABA Behavior Technician at Accel...
DISCOVER YOUR PURPOSE! At Conservatory at Plano, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks...
...Weekdays, 1st and 2nd Shift, Full-Time; Part-Time on Weekends! General Description: The Recovery Coach will use aspects of their personal journey and skills learned in formal Recovery Coach Training to support a peer relationship as an avenue to support self determination...