Guest Service Attendant - Overnight Job at Mauna Lani, Waimea, HI

TVVSTVhKWXZYQ1lacXMrZHFkNUw0RWZqS0E9PQ==
  • Mauna Lani
  • Waimea, HI

Job Description



Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivalled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

Job Description



The base salary for this position is $26.11 hourly.

During the overnight shift, our Guest Service Attendant will be one of the guest's first impressions of the resort and this person holds a very important role. This person sets the tone, pace, and vibe of the resort from the start. He or she will handle all aspects of front office work and guest servicing during the guest's stay ensuring total and complete satisfaction. The successful candidate will work in a fast-paced and high-volume work environment and provide a consistent luxury guest experience. Previous front office experience in a luxury hotel environment preferred. This is a casual position. 

  • Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures.
  • Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities.
  • Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences.
  • Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction.
  • Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions.

Qualifications

  • Any combination of education and experience that provides the required knowledge, skills, and ability.
  • High school graduate.
  • Previous hospitality and cashiering experience preferred in a similar setting.
  • Strong interpersonal and communication skills.
  • Ability to handle multiple tasks efficiently.
  • Familiarity with hotel management systems and basic computer skill.

Additional Information



Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Tags

Hourly pay, Part time, Casual work, Local area, Night shift,

Similar Jobs

Phoebe Ministries

Physical Therapy Assistant - Per Diem Job at Phoebe Ministries

 ...Physical Therapy Assistant Wyncote, PA - Per Diem Phoebe Ministries is hiring a Per Diem Physical Therapy Assistant to join our long-term care facility in Wyncote, PA. We show our employees our appreciation for their contribution towards carrying out our mission... 

Community Legal Services, Inc.

Housing Unit Paralegal Job at Community Legal Services, Inc.

 ...individuals and communities. CLS is seeking a paralegal for its Housing Unit. This full-time...  ...administrative records, including data entry into client databases and other...  ...minimum starting salary is $45,970 for entry-level applicants but that salary is subject to... 

BSU

Summer Missionary in the Black Hills Job at BSU

Come serve with Connection Church Belle Fourche! Summer missionaries are needed to work alongside us as we minister to students through activities that include things like bonfires, hikes, and weekly Bible studies. You will have opportunities to lead lessons and devotionals... 

Orbital ATK

Associate Production Control Assistant Job Job at Orbital ATK

 ...manufacturer of ammunition. Orbital ATK Flight Systems Group provides products and services that span the launch, missile systems and...  ...ATK is currently seeking an Associate Production Control Assistant to work in our Clearfield, UT location. Role Description &... 

Charlotte Tilbury

Counter Manager (Full time) Nordstrom Ross Park #237 - Charlotte Tilbury Job at Charlotte Tilbury

OVERALL PURPOSE OF THE ROLE: The Counter Manager is responsible for the effective and efficient operations of the Charlotte Tilbury brand at Nordstrom. Always demonstrating the 5 Ps Professional, Proactive, Passionate, Prescriptive and Potential. An ambassador for the...