Job Description
Responsible for leading and managing all Human Resources functions in accordance with hotel standards. Focuses on recruiting top-quality candidates and upholding a 5-star service and management philosophy as a guide for all team members. Ensures the hotel’s compliance with labor laws, including probationary periods, internships, and guidelines from labor attorneys on partner employees and temporary staffing agencies. Manages payroll and benefits for all company entities.
This is an in-office position.
RECRUITMENT:
- Design and implement recruitment strategies to meet organizational needs.
- Manage end-to-end candidate experience from application to onboarding, including interviews, communication, and reference checks.
- Coordinate requisitions, post job openings, and schedule interviews in collaboration with relevant departments.
- Partner with Department Heads to forecast staffing needs aligned with business growth.
- Develop and nurture talent pipelines for current and future positions.
- Lead sourcing initiatives and cultivate relationships with colleges, job boards, and recruitment agencies.
- Innovate sourcing strategies while prioritizing an exceptional candidate experience.
- Lead recruitment efforts, including organizing and hosting recruitment events.
- Measure recruitment success metrics.
- Utilize diverse recruitment sources and manage employment portals effectively.
- Develop and administer skill tests and interview guidelines as needed.
- Refine job descriptions to attract qualified candidates.
- Network locally to enhance public relations.
- Manage hiring and onboarding processes for H2B and J1 seasonal employees, collaborating with agencies and immigration lawyers to ensure legal compliance.
PAYROLL:
- Manage payroll function, ensuring accurate and timely processing of weekly payroll for all company entities, including salaries, benefits, garnishments, taxes, and other deductions.
- Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
- Develop and implement payroll policies, procedures, and controls to streamline processes and improve efficiency.
- Review and reconcile payroll reports and resolve any discrepancies.
- Handle employee inquiries regarding payroll issues or concerns.
- Stay informed about changes in payroll regulations and legislation and ensure compliance.
- Partner with the finance department to prepare and submit payroll-related tax filings and reports as required.
BENEFITS:
- Monitor industry trends and legislative developments to ensure compliance with relevant laws and regulations (e.g., ERISA, ACA).
- Partner with brokers, insurance carriers, and other vendors to negotiate benefits packages and manage vendor relationships.
- Educate employees about their benefits options.
- Administer benefits enrollment, changes, and terminations accurately and timely.
- Resolve benefits-related inquiries and issues from employees.
- Manage the annual benefits renewal process, including plan analysis, budgeting, and communication.
- Ensure compliance with all federal, state, and local regulations regarding employee benefits and reporting.
- Stay current on best practices and innovations in benefits administration and employee wellness programs.
- Oversee FMLA, COBRA, and other leave of absence programs, ensuring compliance and proper administration.
OTHER HR DUTIES:
- Maintain and update employee handbooks, ensuring adherence to company policies and standards.
- Anticipate and promptly address employee needs, fostering positive relations.
- Stay informed about financial status, hotel services, and daily operations to support efficient service delivery.
- Participate in departmental meetings and committees as required.
- Evaluate staff performance and conduct timely performance reviews.
- Stay updated on HR laws and regulations, ensuring compliance in all practices.
- Manage orientation programs for new hires for all entities.
- Maintain employee files and ensure compliance with documentation requirements.
- Manage employee relations, investigations, and disciplinary procedures.
- Conduct exit interviews and manage documentation accordingly.
- Coordinate worker's compensation claims and EEOC charges.
- Process unemployment claims and government forms.
- Undertake special projects and other responsibilities as assigned by senior management.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in Human Resources.
- Previous HR experience, including payroll and talent acquisition in the hospitality industry, preferably in a 4 or 5-star hotel setting.
- Proficiency in HRIS systems, with experience in Paycor and QuickBooks preferred.
- Proficiency in English, both verbal and written.
- Ability to perform under pressure, enforce standards, prioritize, maintain confidentiality, and work independently or as part of a team.
DESIRABLE QUALIFICATIONS:
- Knowledge of Forbes 5 Star Standards, Leading Hotels of the World, and AAA 5 Diamond Standards.
- Fluency in a foreign language, preferably Spanish.
- Previous guest relations and hotel operations training.
- Certified notary public and CPR certification.
Job Tags
Full time, Temporary work, Internship, Seasonal work, Local area, H2b,