Job Description

Are you a collaborative, creative L&D professional with at least 3 years of experience in technical course development, facilitation skills, and recreating the wheel of course creation? Do you also have proficient knowledge in eLearning and related software, including Adobe Creative Suite with Articulate or Captivate? If you answered yes AND you are looking for a great opportunity within a culture-centered work atmosphere, consider City Wide!

City Wide Franchise is seeking a Learning & Development Specialist to join our team!

The L&D Specialist will work closely with subject matter experts to design and develop corporate instructor-led and eLearning training programs, including, job aids, workbooks, Scorm Compliant courses, and multimedia presentations. In addition to training program development this team member will also facilitate onsite workshops, and other instructor led training. The position requires understanding of adult learning principles, gathering and analyzing business/functional requirements, and managing multiple projects and plans.

This is an in-office position working Monday-Friday, standard business hours.

In this career opportunity, you will…

• Design and develop training materials to support both instructor-led training and online programs based upon adult learning principles, sales training experience is a plus.
• Develop job aids such as online training handbooks, demonstration models, multimedia visual aids, eLearning tutorials and reference works.
• Facilitate instructor led training programs, including Webinar based training sessions
• LMS Administrator responsibilities with new courses, report on attendance and access to online and ILT courses
• Perform needs analysis to identify training needs and objectives
• Project manage training development initiatives and coordination with SMEs
• Support on-boarding process of new Franchisees as necessary
• Produce dynamic multimedia content for eLearning using software to construct courses and programs (Storyline, Camtasia, MS Office Suite).
• Have fun!

Requirements

You will have…

• At least three (3) years of successful experience in technical course development, corporate facilitation skills, and recreating the wheel of course creation.
• Background or proven experience creating effective learning and development modules required.
• Knowledge of eLearning and related software, including: Adobe Creative Suite with Articulate or Captivate
• Proficiency in MS Office Suite
• Sales Knowledge is a plus
• Experience with Learning Management Systems
• Ability to communicate professionally with all levels of employees
• Excellent time and project management skills
• Ability to Travel up to 25%
• Schedule Monday – Friday, 8:00 a.m. to 5:00 p.m in our Corporate location in Lenexa, KS.

Benefits

City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at

City Wide is an Equal Opportunity Employer.

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