Job Description

Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:

The Tuberculosis (TB) Contact Investigator Medical Assistant (MA) delivers safe and compassionate care as a vital member of the healthcare team, providing patient-centered care and ensuring patient safety. This role serves patients seeking services from the TB Elimination Program, working with the clinical team to create and maintain efficient, patient-centered daily clinic operations while providing comprehensive care to all Harris County Public Health patients. The MA operates and adheres to the federal, state, and local laws and regulations, as well as the policies, procedures, and guidelines of Harris County Public Health (HCPH).

Duties & Responsibilities:

• Perform clinical tasks such as (but not limited to) administering vaccinations, collecting, and preparing laboratory specimens, and conducting basic patient assessments as per the licensed healthcare provider's orders and within the MA's scope of practice.

• Collect and document patient medical history, vital signs, personal information, and current health concerns, ensuring accurate entry and updates in electronic medical record or required software.

• Provide patient education as assigned by the medical provider within MA standard scope of practice including (but not limited to) treatment procedures, medications, and follow-up care using in person and telehealth modalities.

• Prepare examination rooms and patients, assist provider during exams, ensuring all necessary instruments and supplies are available.

• Ensure examination rooms and medical equipment are clean, sanitized, and organized, adhering to health and safety regulations.

• Coordinate and schedule patient appointments, ensuring optimal time management for clinic operations.

• Collaborate with the Clinical Team to deliver comprehensive patient care and communicate effectively to ensure coordinated care and optimal patient outcomes.

• Manage inventory and order medical and office supplies for optimal clinic operations.

Harris County is an Equal Opportunity Employer


If you need special services or accommodations, please call (713) 274-5445 or email  ADACoordinator@bmd.hctx.net .

 

  This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education:

• High School Diploma or equivalent

• Completion of a community college or business/technical school Medical Assistant program

Experience:

• Six (6) months experience in a healthcare setting

Licenses/Certifications:

• Valid TX Driver's License

• American Heart Association CPR certification

Knowledge, Skills & Abilities:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).

• Excellent communication skills (verbal & written).

• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.

• Ability to maintain confidentiality when dealing with sensitive information.

• Ability to work well with teammates.

• Communicates clearly and effectively, both orally and in writing.

Core Competencies:

Organizational Leadership

• Understands the organizational mission

• Understands ethics and public good; is concerned with public trust

• Demonstrates respect for the opinions and beliefs of others

Collaboration

• Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission

• Demonstrates a sense of responsibility for the success of the group

• Collaborates with others to improve quality and address needs

Innovation

• Ability to adapt to change

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy, sensitivity, and respect

• Behaves in an honest, fair, and ethical manner

• Assesses and recognizes own strengths and weaknesses

• Uses sound judgment

• Self-motivated

• Organizes and maintains work environment to allow for maximum productivity

Communication

• Communicates clearly and effectively, both orally and in writing

NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.

• Bilingual (English/Spanish/Arabic/Vietnamese or other language), preferred

• American Association of Medical Assistant Certification, preferred

Position Type, and Typical Hours of Work:

• Full Time | Regular

• Monday through Friday | 8:00a.m. – 5:00p.m.

• Must be willing to flex work hours when required, including weekends.

• Able to travel within Harris County as needed.

Work Environment:

• This job operates in a clinical office environment and community setting.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

• This role requires the ability to lift, carry, push, pull up to twenty (20) pounds and bending & standing for periods at a time.

Work Location:

• 5815 Antoine Drive, Houston, TX 77091

Employment may be contingent on passing a drug screen and meeting other standards.

 

  Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

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