Job Description

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

We are seeking an organized and efficient Meetings and Events Specialist to join our team in Bloomington, United States. In this role, you will be responsible for planning, coordinating, and executing a wide range of corporate events, meetings, and conferences in a remote, hybrid, and in-person formats. The ideal candidate is a detail-oriented professional with excellent customer service skills and the ability to manage multiple projects simultaneously. These meetings and events include but are not limited to:

• Employee meetings and events
• U.S. and international franchisee meetings and trainings
• U.S. and international IDQ team and department meetings
• Other meetings as assigned

The Meetings and Events Specialist also will support:

• International franchisee conventions
• Supplier conferences
• Events registration system
• Council reporting and approvals
• Other tasks as assigned

Meetings and Events Planning:

• Meet with business partners to assess meeting and event needs.
• Source assigned meetings and events locations.
• Facilitate contracts, including negotiating terms and contract review with Director, Meetings, Events & Travel and DQ legal.
• Coordinate meeting/events room layouts and set up.
• Secure lodging, transportation, F&B and AV.
• Create and manage registration sites and create and distribute registration reports to business partners.
• Prepare signs, meeting/events agendas, handouts, name tags, directions, etc.
• Set up and audit meeting/events rooms prior to occupancy.
• Reconcile meeting expenses.
• Collect data about meeting and events satisfaction from business partners, hotel properties and attendees.
• Participate with post-event reconciliation to confirm all charges are accurate and within contractual and agreed upon terms.
• Onsite support as needed.

Relationship Management:

• Maintain positive relationships with DQ business partners. Clearly communicate timelines and deadlines.

Expense Reports and Invoice Processing:

• Manage expense reports for meetings, events and travel, including submission of expense reports and invoice processing for the meetings, events and travel team. Review expense reports from franchisees and suppliers to ensure adoption of the travel policy.

Qualifications

Education and

Qualifications

• Two to three years of experience planning meetings and events
• Bachelor’s degree preferred, specializing in Hospitality/Events Management, Marketing or equivalent experience in a related field
• Experience with web-based registration tools (i.e. Cvent, Stova)
• Demonstrate attention-to-detail, problem solving and time-management abilities
• Strong interpersonal and communications skills
• Experience successfully working with business partners
• Effectively manage multiple tasks simultaneously within timelines
• Work under deadlines, adapting to rapidly changing circumstances
• Experience working in a corporate, matrix organization is required
• Travel up to 15 percent for assigned programs (local and national)

The US national base salary range for this position is $56,117- $65,937. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.

Additional Information

All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for employer sponsorship.

Benefits

Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings,  Click Here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week. Additional in office time may be required to support team/project needs. Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.

Our Commitment to Diversity, Equity and Inclusion

We are committed to creating a culture of diversity, equity and inclusion for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.

IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program. You must be work authorized in the United States without the need for employer sponsorship.

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