Network Engineer_CUCM_801 Silver Lake Blvd Dover Delaware Job at Apptad Inc, Delaware, OH

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  • Apptad Inc
  • Delaware, OH

Job Description

Network Engineer

Location: 801 Silver Lake Blvd Dover Delaware

Hybrid 3 days onsite 2 days remote

Experience: 9 + Years

Skills:

1. Cisco Call manager

2. Cisco webX Cloud Calling

3. Able to trouble shoot on phone (15-25) calls a day)

This will be an evolving position- that will change as our new technologies are implemented within our Enterprise Voice/Networking team.

Qualified candidates must have the following experience:

  • Experience performing Add/Move/Changes (MACD's) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise.
  • Experience with (MACD's) Cisco Unity Voicemail
  • Experience troubleshooting and resolving complex enterprise VOIP issues on Cisco Platform
  • Experience troubleshooting and resolving Network/TCP-IP communications issues that affect enterprise Voice.
  • Experience performing Add/Move/Changes and design of complex dial plans utilizing Cisco Call Center Express. (UCCX)
  • Programing/provisioning/decommissioning Cisco desk phones for customers
  • Experience with provisioning Cisco Jabber Soft Phones.
  • We are tasked with converting our on Prem Cisco CUCM instance over a period of 5 years to Cisco Cloud Based WEBEX calling platform.
  • This position would transition as the project moves forward, to being able to perform the following tasks:
  • Daily administration and Add/Move/Changes to Webex Cloud Calling area of Webex Control hub
  • Provisioning Webex software based "Soft Phones" for customers.
  • Provisioning Webex Cloud based "Desktop" phones
  • Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes.
  • Experience with updating and creating complex voice dial plans within Oracle Session Border Controllers a plus
  • Cisco CCNA or CCNP certification a plus
  • Experience working within Service Now ticketing system a plus.

Job Tags

Remote job,

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