Role: Salesforce Business Analyst with Partner portal experience
Location: Sunnyvale CA(Onsite)
Required Skills & Qualifications:
Education: Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
Experience:
3+ years of experience as a Business Analyst, with at least 2 years focused on Salesforce implementation, configuration, and optimization.
Strong understanding of Salesforce platforms, including Sales Cloud, Service Cloud, and Marketing Cloud.
Hands-on experience with Salesforce configuration, including workflows, process builder, and custom objects.
Salesforce Knowledge:
Strong understanding of Salesforce administration, including user management, security settings, and role hierarchies.
Familiarity with Salesforce Apex, Visualforce, and Lightning (preferred but not required).
Experience in Salesforce reporting, dashboards, and data migration.
Technical Skills:
Proficient in gathering and documenting technical requirements, business workflows, and system integrations.
Experience working with JIRA, Confluence, or similar tools for project and requirement tracking.
Understanding of Agile and Scrum methodologies for project delivery
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