Job Description

This full-time role will focus on managing the Smart Marketer Agency’s project progress, client communications and liaising with contracted resources. They will manage all tasks, milestones, key delivery dates, project plans and client status updates in collaboration with media buyers, strategy team, and contractors to ensure that everything gets done in a proactive, orderly and consistent fashion with a high-quality output.

Responsibilities & Tasks

Your Day

• Establish project management standards and workflows for the agency to ensure clients are well-informed, deliverables and created on-time and the team is equipped for success!

• Schedule and attend regular meetings with clients and media buyers to stay informed and update clients on the status of any open long-term projects

• Schedule and attend regular meetings with clients and strategy SMEs to stay informed

• Create meeting agendas

• Take + distribute meeting notes and action items

• Develop the milestones, tasks and timelines for projects that require coordinating with clients and/or contractors

• Identify key risks to result delivery and develop practical risk mitigation plans

• Following projects’ progress and bypassing problems using risk mitigation plans

• Collaborate with internal team to manage contractor resources & budgets within accounts and across clients, and blocking for team members when appropriate

• Coordinate creation of client presentations, ensuring that SME and media buyer updates are transformed into client-ready deliverables

• Problem-solve and produce creative solutions for cross-functional project team members

• Contribute project management skills to internal projects as necessary

Requirements

• Minimum of 3+ years of professional experience working in digital project management

• Minimum of 3+ years of experience in an agency or client-facing environment

• Job experience working with digital marketing and/or agencies and familiarity with common terminology

• Natural-born problem solver. You create solutions, not problems. You use empathy, logic, and imagination to make sense of a situation and come up with an intelligent solution

• Organized and love yourself for it. You love creating (and completing!) task lists. You hate messes. You possess excellent planning & organization skills and are good at turning your workflows into repeatable processes

• Solid PM Foundation. You understand basic project management principles including how to run a meeting, how to break big work down into small tasks, how to under-promise & over-deliver, how to mitigate risks, etc

• Communicator Extraordinaire. Intuitive, adaptable, and collaborative communication and interpersonal ability. You demonstrate stellar stakeholder management and presentation skills

• Proactive. You are experienced at identifying risks & resolving issues, escalating as needed to senior leadership across an entire portfolio of client projects.

• Live in the details. Solid problem-solving skills with a high attention to the little things. You bring clarity to chaos

• Wear many hats. Demonstrated ability to manage multiple, simultaneous projects and manage programs

Benefits

• Competitive salary, health insurance, paid vacation time, and sick leave.
• Work remotely (from home).
• Opportunities to learn about ecommerce and app development.
• Be a part of a friendly, enthusiastic team that believes having fun is part of doing good work.

Job Tags

Similar Jobs